Harbour Heights Hotel

The hotel is of a reasonable size and in a good location with great views across the harbour with Sandbanks on one side and Poole on the other. The rooms are of a good size with great views depending on the room you book. They are comfortable and clean. The restaurant and bar are nice and the food served is of a high standard which is reflected in the price. The staff are all friendly and make you feel like a valued customer. I would definitely stay here again but maybe during the summer months as it has a lovely outdoor terrace and seating area which in January we didn't get yo try out. I'm sure in the lighter and warmer evenings with the great view it would be a nice spot to sit with a glass of wine.

The location is excellent. Staff at reception and restaurant/bar very switched on and helpful. Saturday dinner & service were very impressive. Italian menu food was very tasty. Gentleman playing piano was nice addition to the ambiance of the evening. Room we stayed in was very warm and you can easily adjust the temperature which helped with aftermath of a wet walk we endured during storm Bert. The view from the window was absolutely breathtaking, the same can be sad about view from the bar. Breakfast selection was just ok for me, nothing special however my husband did enjoy cooked full English - it was freshly cooked & tasty. If you are not hot breakfast lover like me, continental selection is basic. Other positives- our room had decent hairdryer, ironing board & iron, the power of the shower was very good also.

Evening meal and breakfast was very enjoyable , The lovely view over the harbour from the room and restaurant was very good.

Absolutely beautiful location. Gorgeous room with stunning views. We got married here so knew what to expect anyway. Treated ourselves to a harbour view room with balcony and it was worth it. Staff were very friendly and helpful. Food in restaurant very nice, good portions and value. Lovely being close to the beach, also there is a tesco 5-10 mins walk away which is useful.

Whenever I encounter deep kindness/ humanity, it stops me in my tracks. My daughter who suddenly took ill on d short trip got worse and had to be rushed to A&E about 1am and we returned just before 7am sleep deprived. The staff who let us out was there when we returned asking to make sure she was better. He as well as another staff present understood that we really had not rested and were kind enough to extend our stay till 1pm at no cost. We had to drive 3.5hrs back home so some form of sleep was paramount. They also sent our breakfast up to the room. When we were checking out, the staff at the reception who I’d not met immediately recognised we were the ones with the ill child and asked if she was better, asked if we had enough calpol/ibuprofen for the journey (interestingly I was running low so told her I’d be stopping at the nearby Tesco. None of them had to do any of this, but because of their kindness, we arrived home safely and we r grateful. Thank you thank you!! Whenever we are in the are again, we would be back!